Canadian Retail Customers

Shipping and Payments

We ship our orders through DHL
Payments can be made through Visa, Mastercard, Apple Pay, and PayPal through our Canadian banking institution.

Shipping Fees

ZONE 1 - CANADA, USA, EUROPE, AFRICA
$17.50 USD per basket
Free Shipping for orders over $450.00 USD

Additional taxes and duties may apply at upon delivery.

Canadian Customer Discount

You will be charged GST / PST or HST on your purchases. However, you will also be charged 5% GST (on the invoiced amount and 3% duty) by the CBSA for 'importing' this basket.

The Baba Tree does not want you to assume this extra GST therefore you will receive a 5% discount on this purchase in order to cover the cost of the 'import' GST.

IMPORTANT: Please use the discount code CANADA5Discount at checkout to apply this 5% discount to your purchase. 

To claim the CANADA5Discount, you must create an account.

Thank you for trading with the Baba Tree - providers of the highest quality, most fairly traded baskets from Bolgatanga, Ghana.

Order Processing

  1. Once you have placed your order, we will send you an email confirming that we have received your order.
  2. All orders go through a credit card approval process. Orders are not released for shipment until this verification is complete.
  3. Please note: this can effect the shipment delivery time.
  4. When your order is shipped, you will receive an email confirmation of shipping and an email receipt.
  5. We will furnish you with a DHL tracking number ASAP

Shipping Process

  • To determine when you will receive your order, please note that credit card authorization and verification must be received before we can process your order. 
  • Depending on your location, you will receive your order in about a week

    Average delivery time for orders shipped to Canada is about a week through DHL.

    Documentation / Customs / Quarantine

    For Customs purposes, all shipments will be accompanied by either a ‘Statement of Origin,’ or a ‘Certificate of Origin’ showing that the baskets are 100% made in Ghana.

    The Baba Tree cannot take responsibility for any charges, brokerage fees or duties (if any) incurred when your shipment enters your country.

    The duty charged by the CBSA / CRA (to the best of our knowledge) should be 3% with the documents that The Baba Tree includes in each shipment to Canada. 

    • The Baba Tree will not take responsibility for any costs incurred if your shipment is subjected to quarantine inspections that result in your shipment having to be treated with a form of insecticide. With the exception of Australia, New Zealand and Chile, no other country that we have shipped to, thus far, has subjected our products to quarantine insecticide treatments.
    • Additionally, we will not assume responsibility--financially, or in any other way, if your shipment is not allowed into the country in which you reside--with the result being that your order is shipped back to Ghana.
    • If you are not sure about your country’s customs / quarantine laws, then we suggest that you contact your local customs office to find out more information.